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We continue to be open. We fulfill and ship orders as usual, though shipping may take a bit longer due to covid-19.
Shipping usually happens 4-7 business days after receipt of payment. Orders shipped tracked in the US with United States Postal Service, in the UK with Royal mail both domestically and internationally.
The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient. We have no control over these government-imposed charges and they vary greatly from country to country. Please contact your local customs office for more information.
Shipping rates are: The shipping cost is based on your order. You can check your shipping cost on the checkout page..
Shipping Status
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.
Order changes
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.
Item not received
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at hello@thespooncrank.com.
If you have any questions about the items, please contact me via the chat or our contact form.
Enter below the tracking number of your order to track it.
